Switchnode Installation Guide

You’ve received a Switchnode wireless kit and now it’s time to get the thing working.

Follow the steps below for the best results.

Components:

  • Indoor antenna x 1

  • Indoor antenna bracket x 1

  • Modem (square white box) x  1

  • Router (round white unit) x 1

  • Power for modem (black adapter) x 1

  • Power for Router (white adapter) x 1

  • Ethernet cable x 1

Step 1: LOCATION   Find a good area  · Locate the room closest to the tower  · Glass window or thin wall is best for mounting  · Try to avoid steel frames or beams  Though the unit works through walls, it’s best to minimise structure between the antenna and the tower. Windows are often an excellent option.

Step 1: LOCATION

Find a good area

· Locate the room closest to the tower

· Glass window or thin wall is best for mounting

· Try to avoid steel frames or beams

Though the unit works through walls, it’s best to minimise structure between the antenna and the tower. Windows are often an excellent option.

Step 2: POSITIONING   You are going to need enough room to place the modem and router on a horizontal surface away from water or direct sunlight. Also check that you have enough cable to go from the antenna to the ports on the left side of the modem. Please make sure there is also power available.

Step 2: POSITIONING

You are going to need enough room to place the modem and router on a horizontal surface away from water or direct sunlight. Also check that you have enough cable to go from the antenna to the ports on the left side of the modem. Please make sure there is also power available.

Step 3: CONNECT   Take the ethernet cable and plug one end into the back of the modem (into the big socket) and plug the other end into the Google wifi router (if looking from the base, it’s the port on the left with the globe symbol).  Plug the power adapters into the modem and the router and plug them into the wall with the power off.  Position the modem and router in the location you would like to keep them.

Step 3: CONNECT

Take the ethernet cable and plug one end into the back of the modem (into the big socket) and plug the other end into the Google wifi router (if looking from the base, it’s the port on the left with the globe symbol).

Plug the power adapters into the modem and the router and plug them into the wall with the power off.

Position the modem and router in the location you would like to keep them.

Step 4: ANTENNA   Plug the two antenna leads into the right hand side of the modem. Please take care with these connectors as they are very fragile and are a friction fit. It does not matter which lead plugs into which port.  Position the antenna on the windowsill with the 4G symbol facing out (this is so you can perform a speed test before you secure it to the wall).

Step 4: ANTENNA

Plug the two antenna leads into the right hand side of the modem. Please take care with these connectors as they are very fragile and are a friction fit. It does not matter which lead plugs into which port.

Position the antenna on the windowsill with the 4G symbol facing out (this is so you can perform a speed test before you secure it to the wall).

Step 5: POWERUP and TEST   Turn on the power to the two adapters. The modem light will come on as blue. The router light will flash blue for a minute or two and then it will go a solid white if it has made an internet connection.  Get out your wifi device and connect to the wifi point using the credentials supplied by Switchnode.  Go to speedtest.net and check your speed.

Step 5: POWERUP and TEST

Turn on the power to the two adapters. The modem light will come on as blue. The router light will flash blue for a minute or two and then it will go a solid white if it has made an internet connection.

Get out your wifi device and connect to the wifi point using the credentials supplied by Switchnode.

Go to speedtest.net and check your speed.

Step 6: MOUNT   Now that you have confirmed it is all connected and working. Locate your antenna bracket. Place the antenna in the bracket with the 4G symbol viewable and run each of the cables through the holes in the bottom of the bracket. Be careful not to pull on the connectors in the modem while you are doing this. Remove the plastic from the adhesive pads and install antenna and bracket in the highest place on the wall/window you have chosen.

Step 6: MOUNT

Now that you have confirmed it is all connected and working. Locate your antenna bracket. Place the antenna in the bracket with the 4G symbol viewable and run each of the cables through the holes in the bottom of the bracket. Be careful not to pull on the connectors in the modem while you are doing this. Remove the plastic from the adhesive pads and install antenna and bracket in the highest place on the wall/window you have chosen.

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Done!

If you would like to connect a computer directly using an ethernet cable, you can connect it to the second ethernet port on the base of the router.

Troubleshooting:

Router light is pulsing red: try turning the modem and router off and on again. Also check that the ethernet cable going from the back of the modem is connected to the correct port in the base of the router. Also check that the lights on the modem are flashing (the ones above the ethernet port)

Can’t connect to wifi: Check the details have been entered exactly as specified by Switchnode.

Speeds are slow: double check that the antenna has been mounted the correct was around in the bracket and that the leads are properly connected to the modem.